Each afternoon when I go to the office, I listen to all of the messages on the answering equipment from the previous evening, and every one of us do not offer emergency services overnight, however all of us do promise next-day repair on any calls made throughout the evening, but i listened to all of the messages as well as a single particular message stood out among the rest.
- I could tell it was a man on the iPhone, although she was mumbling through most of the message.
I could not understand anything she was saying as well as I did not hear her iPhone number either. I wanted to provide Heating as well as A/C services to the customer, but I did not have any way to contact the lady. I hoped the buyer would contact us again, but I did not get any other iPhone calls throughout the day that sounded prefer the same person; The next day, I had another message on the answering machine. I could tell it was the same person, however this time I was able to understand the telephone number. I wrote down all of the numbers as well as I contacted the customer. I visited the repair address a couple of hours later, then as soon as I meant the customer, I understood why it was hard to hear her messages. The girl had suffered from a stroke a few years ago as well as she was still having trouble speaking properly. I helped the buyer with the furnace repair as well as I gave him our personal cell iPhone number so she could text myself and others next time she has an issue with the heating idea or