When I first got hired to work at an Heating plus A/C company, I knew nothing about the industry.
- I didn’t realize the acronym stood for heating, air conditioning plus ventilation, plus I wasn’t aware of the several weird types of systems available.
I was hired to answer the phone, schedule appointments, dispatch repair trucks plus handle inventory. I send out bills, take care of the paperwork for manufacturer’s warranties plus remind our patrons when it’s time to schedule seasonal service. I’ve now worked for the company for nearly ten years. I am much more knowledgeable in our products plus services. I can now explain the benefits plus differences between gas furnaces, boilers, heat pumps, ductless mini splits, dual fuel systems plus VRF systems. When our patrons call with problems with their heating plus cooling systems, I’m able to ask the right questions to help determine the cause of the malfunction. I’ve realized that most issues are the results of neglected repair, then regular filter fluctuations plus plan cleaning, inspection plus tuning significantly increase reliability plus longevity. I also request that our patrons have their air duct correctly diagnosed plus if necessary, cleaned plus sealed… Over the past few years, I’ve seen that more home plus supplier owners are sad with air quality. Our company offers whole-house media air cleaners, germicidal UV lights, humidifiers, dehumidifiers plus ventilators that are all designed to improve the cleanliness plus health of the living environment. We also specialize in energy audits to help homeowners determine sources of energy waste plus the best strategies to tighten the thermal envelope plus improve efficiency.