Ever since I was a little girl, I was close to my grandparents.
- After mom’s marriage failed, they stepped in.
They made sure we had a roof over our head, and grandpa gave mom a job. She was a top manager in his HVAC business for a long time. This meant I was always at the office with both of them and learned a lot. Grandpa and I would go out to customers’ homes to fix their heating units or ACs. While there, grandpa started teaching me about proper care of HVAC systems. He also taught me how important it was to be good to people and enjoy my work. Grandpa was loved and trusted by his customers that they often barely watched over his work. I remember so many times we’d arrive at a house, retrieve the key, fix the HVAC system, do a tune up, close up, and leave. There was never even one time a customer would call back to say something was missing from their house. That was the level of trust that grandpa had built for his HVAC business. Later, while in high school, he began teaching me about running an HVAC business in hopes I’d take over from him one day. Mom loved the company, but she said I was the best person for the job. I went to business school in college and trained at an HVAC school to get my certification. Both would ensure I have the skills, knowledge and certification to run the successful HVAC business that grandpa was handing over to me. I still feel honored and grateful to date that my grandpa took the time to raise and educate me about the HVAC industry.