My boss sent me downtown to help a patron with a gas heating device issue.
As soon as I arrived, the woman started yelling at me for being late, but I politely told the woman that we really don’t have scheduled appointments at a certain time due to the fact that each job may take longer than we entirely expected.
She didn’t seem legitimately pleased with that answer, but she did not say anything else about me being late either. I asked the woman to explain the setback she was having with the gas heating device. She became hostile as well as angry for no reason at all. She started pacing behind me with a pair of scissors in her hand. I was genuinely uncomfortable as well as a little freaked out, and the woman was rubbing me the wrong way. I found an excuse to go out to my truck. I contacted my boss as well as I told him about the weird behavior the woman was exhibiting. He asked me if I was scared, as well as I told him that I was not, but there was no way I was going back into that beach household when the woman was behaving in a weird way. I asked my boss to send another person to help with the gas furnace repair or someone else altogether. I wasn’t going to get myself into a situation where things went entirely badly as well as I had to use force on an aged lady to protect myself. Fortunately my boss did send someone to help. The lady acted just as strangely with both of us there, but at least we were able to watch each other’s back.