Author: Francis

I was getting frustrated. I had been trying to call the HVAC company for almost two weeks. Every time I called, either there was no answer, or I got an answering machine. I was so upset that I wasn’t sure what I should do. I called fifteen times in one day, but it did no […]

I asked if he was going to make sure we had enough fuel for the furnace, but he ignored me. We had a very mild winter, and February was the warmest. Instead of normal temperatures in the low 40s, we were enjoying temperatures in the 50s. I knew it was going to change, but I […]

I was unsure about having an HVAC technician come to my home. I was a single mother with a four-year-old son. He was super friendly and saw no danger in anything. I worried that if someone came to the house, he would let them in. Although I kept the door locked, I still worried. I […]

Last week, I was walking around in shorts and a tank top. I was barefooted, and it was still too hot in the house. I tried to turn the furnace off, but it wasn’t working. I was wondering if there was a problem with the thermostat, but I wanted to check with the HVAC company […]

I wanted to have the air conditioning unit cleaned and repaired before summer, and I wanted to have it done before I went away for work. I was going to be gone for at least three weeks, so I wanted to leave without worrying about my home. When I saw the HVAC technician get out […]